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Get in Touch
A real American answers every message. We respond within 1 business day — usually faster.
Fast Response
Replies within 1 business day. No bots, no runaround.
American Support
Real people, based in the U.S., who stand behind every hat we ship.
Order Issues?
Wrong size, damaged item, or shipping problem — we make it right. No drama.
Direct Email
support@trueglory.co
Quick Answers
How long does shipping take?
Orders are processed within 1-3 business days. Standard U.S. delivery usually takes 5-8 business days after shipment. Shipping rates are shown at checkout.
What's your return policy?
14-day returns from the date of delivery. Item must be unworn and in original condition. Full policy →
Do hats fit most head sizes?
Yes. All True Glory hats feature a snapback closure and are one size fits most — designed for adults.
Can I change or cancel my order?
Contact us immediately after ordering. If your order hasn't shipped, we'll do our best to accommodate changes.